ORS 441.695 Conduct of investigation

In investigating all complaints under ORS 441.690, the investigator shall:

Interview all available witnesses identified by any sources as having personal knowledge relevant to the complaint;

Make personal inspection of all physical circumstances that are relevant and material to the complaint and which are susceptible of objective observation;

Not decline to interview a witness or consider the testimony of the witness solely because the witness is neither a health care professional nor an employee of the facility; and

Write a report which includes:

The investigator’s personal observations;

A review of documents and records;

A summary of all witness statements; and

A statement of the basis for the finding.